Great stuff and presentation. Upon checking the room was found to be not cleaned. It was late at night and dinner was already ordered prior to going to the room. Once staff was advise of the situation be rectified it by placing me in another room the very next day, which was an upgrade to a suite plus that same evening they gave me the opportunity of having dinner on the house, I’d like to thank Victoria, who was a great help and great professionalism was displayed by her
Dr
червень 2023 р.
Location, staff, cleanliness & facilities were all great! The room had a nice balcony and was dark enough. Nowadays the breakfasts have actual change with far more plant-based & options, not just leaflets on tables advertising as in the past, but real food option changes with it.
Alex
липень 2023 р.
The Breakfast was very good - no complaints
Tommaso
вересень 2024 р.
The room was a quirky corner room with odd blueprint which made it aesthetically pleasant (also I liked the colour theme). Bed was comfy and sauna was awesome, the jacuzzi was just the thing I needed. And I maybe ate too much breakfast as it was very good.
Katri
лютий 2023 р.
Welcoming staff is what makes the first impression. Tidy, newly equipped room with super cosy beds. Perfect location in the center of the city, just 5 minutes walk from the Saima lake embankment. Breakfast is fresh and healthy with lots of variations.
Annchitos
вересень 2022 р.
It’s at a great location. Clean and nice, staff was great.
Ahokas
травень 2024 р.
Great location and altogether a nice place to stay
Katri
березень 2025 р.
Breakfast was excelent and had a wide selection. Hotel also had a gym and sauna, which was very nice.
Krista
червень 2024 р.
The hotel is located near the harbour, fortress, and city centre, so it is a very good location. The room was comfortable and clean, and the breakfast was amazing, many options.
Natalia
липень 2022 р.
-Location -Friendly staff -Clean cozy rooms - the room was ready for our arrival -A wonderful breakfast is included
Катерина
січень 2023 р.